E-Way BILL (EWB) FAQ
1. What is an e-way bill?
E-way bill is a document required to be carried by a person in charge of the conveyance carrying any consignment of
goods of value exceeding fifty thousand rupees as mandated by the Government in terms of section 68 of the Goods
and Services Tax Act read with rule 138 of the rules framed thereunder. It is generated from the GST Common Portal by
the registered persons or transporters who cause movement of goods of consignment before the commencement of such
2. Why is the e-way bill required?
Section 68 of the Goods and Services Tax Act mandates that the Government may require the person in charge of a
conveyance carrying any consignment of goods of value exceeding such amount as may be specified to carry with him
such documents and such devices as may be prescribed. Rule 138 of Goods and Services Tax Rules, 2017 prescribes eway
bill as the document to be carried for the consignment of goods of value more than rupees fifty thousand.
Government has issued a notification under rule 138 of Goods and Services Tax Rules, 2017 mandating to carry e-way
bill for transportation of goods of consignment of value more than rupees fifty thousand. Hence e-way bill generated
from the common portal is required to be carried.
3. Who all can generate the e-way bill?
Every registered person who causes movement of goods of consignment value exceeding fifty thousand rupees in
relation to supply; or reasons other than supply; or inward supply from unregistered person shall generate e-way bill. It
means, the consignor or consignee, as a registered person or a transporter of the goods can generate the e-way bill.
The unregistered transporter can enroll on the common portal and generate the e-way bill for movement of goods for
his clients. Any person can also enroll and generate the e-way bill for movement of goods for his/her own use.
4. What are pre-requisites to generate the e-way bill?
To generate the e-way bill, it is essential that the person shall be registered person and if the transporter is not registered
person it is mandatory to get enrolled on the common portal of e-waybill (http://ewaybill.nic.in) before generation of
the e-way bill. The documents such as tax invoice or bill of sale or delivery challan and Transporter’s Id, who is
transporting the goods with transporter document number or the vehicle number in which the goods are transported.
5. If there is a mistake or wrong entry in the e-way bill, what has to be done?
If there is mistake, incorrect or wrong entry in the e-way bill, then it cannot be edited or corrected.
6. Whether e-way bill is required for all the goods that are being transported?
The e-way bill is required to transport all the goods with the value exceeding fifty thousand rupees except the goods
specified in Annexure to the notification.
7. Is there any validity period for e-way bill?
Yes. Validity of the e-way bill or consolidated e-way bill depends upon the distance the goods have to be transported.
The validity is one day upto 100 km and for every 100 km or part thereafter it is one additional day.
8. Which types of transactions that need the e-way bill?
For transportation of goods in relation to all types of transactions such as outward supply whether within the State or
interstate, inward supply whether from within the State or from interstate including an unregistered person or for
reasons other than supply also, e-way bill is mandatory.
9. Who is required to generate the e-way bill?
Every registered person, who causes movement of goods, needs to generate the e-way bill. If the registered person is
unable to generate the e-way bill, the transporter who transports the goods can generate the e-way bill on behalf of
his/her client. If the movement is caused by an unregistered person, he may at his option generate the e-way bill.
10. What is the Part-A Slip?
Part-A Slip is a temporary number generated after entering all the details in PART-A. This can be shared or used by
transporter or yourself later to enter the PART-B and generate the E-way Bill. This will be useful, when you have
prepared invoice relating to your business transaction, but don’t have the transportation details. You can enter invoice
details and keep it ready for transportation, once the transportation is ready.
11. When I enter the details in e-way bill form, the system is not generating the e-way bill, but showing the Part-A
If you don’t enter the vehicle number for transportation by road or transport document number in other cases, the
system will show you the PART-A slip. It indicates that still you have not completed the e-way bill generation process.
Once you enter the part-B details for this unique number, e-way bill be generated.
12. How to generate e-way bill from Part-A Slip?
Part-A Slip is entry made by user to temporarily store the document details on the e-way bill system. Once the goods
are ready for movement from the business premises, the user can enter the Part-B or vehicle details and generate the
e-way bill for movement of goods. Hence, Part-B details convert the Part-A slip into e-way bill.
13. What are the documents that need to be carried along with the goods being transported?
The person in charge of a conveyance shall carry the tax invoice or bill of supply or delivery challan, bill of entry as the
case may be; and a copy of the e-way bill or the e-way bill number generated from the common portal.
14. How to generate the e-way bill from different registered business places?
The registered person can generate the e-way bill from his account from any registered business place. However, he/she
needs to enter the address accordingly in the e-way bill. He/she can also create multiple sub-users and assigned to these
places and generate the e-way bills accordingly.
15. How does the taxpayer enter the Part-A details and generate the e-way bill later by entering Part-B?
The taxpayer can enter Part-A details and generate the Part-A slip. Sometimes, the taxpayer wants to move the goods
himself but wants to update the Part-B later as vehicle number is not available at that point of time. E-way bill expects
the user to enter transporter ID or vehicle number. If he wants to move the goods himself, he can enter his GSTIN as
transporter Id and generate Part-A Slip. This indicates to the system that he is a transporter and is going to enter PartB
16. What has to be entered in GSTIN column, if consignor or consignee is not having GSTIN?
If the consigner or consignee is unregistered taxpayer and not having GSTIN, then user has to enter ‘URP’ [Unregistered
Person] in corresponding GSTIN column.
17. When does the validity of the e-way bill start?
The validity of the e-way bill starts when first entry is made in Part-B. That is, vehicle entry is made first time in case of
road transportation or first transport document number entry in case of rail/air/ship transportation, whichever is the
first entry. It may be noted that validity is not re-calculated for subsequent entries in Part-B.
18. How is the validity of the e-way bill calculated?
The validity period of the EWB is calculated based on the ‘approx. distance’ entered while generating the EWB. For every
100kms one day is a validity period for EWB as per rule and for part of 100 KM one more day is added. For ex. If approx.
distance is 310KMs then validity period is 3+1 days.
19. Whether e-way bill is required, if the goods are being purchased and moved by the consumer to his destination
Yes. As per the rules, e-way bill is required to be carried along with the goods at the time of transportation, if the value
is more than Rs. 50,000.00. Under this circumstance, the consumer can get the e-way bill generated from the taxpayer
or supplier, based on the bill or invoice issued by him. Or the consumer can enrol and log in as the citizen and generate
the e-way bill.
20. Can the e-way bill be modified or edited?
The e-way bill once generated, cannot be edited or modified. Only Part-B can be updated to it. However, if e-way bill is
generated with wrong information, it can be cancelled and generated freshly again. The cancellation is required to be
done within 24 hours from the time of generation.
21. How can anyone verify the authenticity or the correctness of e-way bill?
Any person can verify the authenticity or the correctness of e-way bill by entering EWB No, EWB Date, Generator ID and
Doc No in the search option of EWB Portal (http://ewaybill.nic.in).
22. How to generate e-way bill for multiple invoices belonging to same consignor and consignee?
If multiple invoices are issued by the supplier to the recipient, that is, for movement of goods of more than one invoice of
same consignor and consignee, multiple EWBs have to be generated. That is, for each invoice, one EWB has to be
generated, irrespective of same or different consignors or consignees are involved. Multiple invoices cannot be clubbed
to generate one EWB. How ever after generating all these EWBs, one Consolidated EWB can be prepared for
transportation purpose, if they are going in one vehicle.
23. What has to be done by the transporter if consignee is refusing to take goods or rejects the goods for quality
There is a chance that consignee or recipient may reject to take the delivery of consignment due to various reasons.
Under such circumstance, the transporter can get one more e-way bill generated with the help of supplier or recipient
by indicating supply as ‘Sales Return’ and with relevant document details and return the goods to supplier as per his
agreement with him.
24. What has to be done, if the validity of the e-way bill expires?
If validity of the e-way bill expires, the goods are not supposed to be moved. However, under circumstance of
‘exceptional nature’, the generator of the e-way bill can generate another e-way bill, by entering the e-way bill number
and part-B. Now, the system generates the new e-way bill with part-A information of previous e-way bill and new PartB
25. How to enter invoice having different states for “Bill to” and “Ship to” places and what will be the tax rates?
If the addresses involved in ‘Bill to’ and ‘Ship to’ in a invoice/bill belongs to one legal name/taxpayer as per GSTIN within
the state, then one e-way bill has to be generated. That is, if the ‘Bill to’ is principal place of business and ‘Ship to’ is
additional place of business of the GSTIN or vice versa in a invoice/bill, then one e-way bill is sufficient for the movement
If the addresses involved in ‘Bill to’ and ‘Ship to’ in a invoice/bill belongs to different legal names/taxpayers, then two eway
bills have to be generated. One e-way bill for first invoice, second e-way bill is from ‘Bill to’ party to ‘Ship to’ party
based on the invoice/bill of the ‘Bill to’ party. This is required to complete the cycle of transactions and taxes will change
for inter-state transactions.
For example, A has issued invoice to B as ‘Bill to’ with C as ‘Ship to’. Legally, both B and C are different taxpayers. Now,
A will generate one e-way bill and B will issue invoice and generate one more e-way bill. As goods are moving from A to
C directly, the transporter will produce both the invoices and e-way bills to show the shortcut movement of goods.
26. How the transporter is identified or assigned the e-way bill by the taxpayer for transportation?
While generating e-way bill the taxpayer has a provision to enter the transporter id in the transportation details section.
If he enters 15 digits transporter id provided by his transporter, the e-way bill will be assigned to that transporter.
Subsequently, the transporter can log in and update the further transportation details to it.
27. How to generate e-way bill, if the goods of one invoice is being moved in multiple vehicles simultaneously?
Where the goods are being transported in a semi knocked down or completely knocked down condition the EWB shall
be generated for each of such vehicles based on the delivery challans issued for that portion of the consignment and;
a) the supplier shall issue the complete invoice before dispatch of the first consignment;
b) the supplier shall issue a delivery challan for each of the subsequent consignments, giving reference of the
c) each consignment shall be accompanied by copies of the corresponding delivery challan along with a duly
certified copy of the invoice; and
d) the original copy of the invoice shall be sent along with the last consignment
e) Please note that multiple EWBs have to generate under this circumstance. That is, the EWB has to be generated
for each consignment based on the delivery challan details along with the corresponding vehicle number.
28. Whether Part-B is must for e-way bill?
E-Way bill is complete only when Part-B is entered. Part-B is a must for the e-way bill for movement purpose. Otherwise
printout of EWB says it is invalid for movement of goods.
29. Can I transport the goods with the e-way bill without vehicle details in it?
No. One needs to transport the goods with a e-way bill specifying the vehicle number, which is a carrying the goods.
However, where the goods are transported for a distance of less than 10 kilo meters within the State from the place of
business of consignor to the place of transporter for further transportation, then the vehicle number is a not mandatory.
30. Can Part-B of e-way bill be entered by any transporter?
Part-B can be entered only by the generator of the EWB and transporter assigned in it. That is, the generator of EWB
indicates who is authorized to move the goods by entering his transporter id. Only such transporter can login and update
31. If the vehicle, in which goods are being transported, having e-way bill is changed, then what has to be done?
The e-way bill for transportation of goods always should have the vehicle number that is physically carrying the goods.
There may be requirement to change the vehicle number after generating the e-way bill or after commencement of
movement of goods due to transhipment or due to breakdown of vehicle. In such cases, the transporter or generator
of the e-way bill can update the changed vehicle number.
32. What has to be done to the e-way bill, if the vehicle breaks down?
If the vehicle breaks down when the goods are being carried with EWB, then the transporter can cause to repair the
vehicle and continue the journey. If he is going to change the vehicle, then he has to enter the new vehicle details for
that EWB on the web-site using ‘Update vehicle number’ option and continue the journey with new vehicle.
33. How many times can Part-B or Vehicle number be updated for an e-way bill?
The user can update Part-B (Vehicle details) as many times as he wants for movement of goods to the destination.
However, the updating should be done within the validity period.
34. Can Part-B entry be assigned to another transporter by authorized transporter?
Part-B can be entered by the transporter assigned in the EWB or generator himself. But the assigned transporter cannot
re-assign to some other transporter to update Part-B on the EWB system.
35. Can the e-way bill be deleted or cancelled?
The e-way bill once generated cannot be deleted. However, it can be cancelled by the generator within 24 hours of
generation. If it has been verified by any proper officer, then it cannot be cancelled. Further, e-way bill can be cancelled
if either goods are not transported or are not transported as per the details furnished in the e-way bill.
36. Whether the e-way bill can be cancelled? If yes, under what circumstances?
Yes, e-way bill can be cancelled if either goods are not transported or are not transported as per the details furnished
in the e-way bill. The e-way bill can be cancelled within 24 hours from the time of generation.
37. Who can reject the e-way bill and Why?
The person who causes transport of goods shall generate the e-way bill specifying the details of other person as a
recipient of goods. There is a provision in the common portal for the other party to see the e-way bill generated against
his/her GSTIN. As the other party, one can communicate the acceptance or rejection of such consignment specified in
the e-way bill. If the acceptance or rejection is not communicated within 72 hours from the time of generation of e-way
Bill, it is deemed that he has accepted the details.
38. How does the taxpayer or recipient come to know about the e-way bills generated on his GSTIN by other
As per rules, the taxpayer or recipient can reject the e-way bill generated on his GSTIN by other parties. The following
options are available for him to see the list of e-way bills.
He can see on the dashboard, once he logs into the system.
He will get one SMS everyday indicating the total e-way bill activities on his GSTIN.
He can go to reject option and select date and see the e-way bills. Here, system shows the list of e-way bills
generated on his GSTIN by others.
He can go to report and see the ‘EWBs by other parties’.
39. What are the modes of e-way bill generation, the taxpayer can use?
The e-way bill can be generated by the registered person in any of the following methods;-
Using Web based system
Using SMS based facility
Using Android App
Bulk generation facility
Using Site-to-Site integration
Using GSP ( Goods and Services Tax Suvidha Provider)
40. How can the taxpayer use the SMS facility to generate the e-way bill?
The taxpayer has to register the mobile numbers through which he wants to generate the e-way bill on the e-way bill
system. Please see the user manual for SMS based e-way bill generation, on the portal
41. How can the taxpayer use the Android App to generate the e-way bill?
The taxpayer has to register the EMEI numbers of the mobiles through which he wants to generate the e-way bill on the
e-way bill system. Please see the user manual for Mobile App based e-way bill generation, on the portal.
42. How to download mobile app?
The mobile app is available only for the taxpayers and enrolled transporters. The main user has to login and select the
‘for mobile app’ under registration menu. The system requests to select the user/sub-user and enter the IMEI number
of the user. Once it is entered, the concerned user gets the link in his registered mobile to download the app through
SMS. Now, the user has to download the app by clicking that link and enable to it get it installed on the mobile.